Joanna Horsfall is the Chief Operating Officer of Partners Transforming Health and The Margolin Group. Horsfall brings more than thirty years of experience managing complex strategic change in a range of industries including health care, bio-pharma, telecommunications, financial services, high tech, retail and manufacturing. Her work has spanned twenty countries across Europe, Africa, the Pacific Rim, the Middle East (including Jordan where she worked with the World Bank on privatization of the Jordanian Telecommunications Authority), and the Americas. Over the last 16 years, Horsfall has focused her efforts exclusively in the field of health care.
Prior to co-founding The Margolin Group and forming Partners Transforming Health, Horsfall held positions that allowed her to pursue innovative solutions to industry challenges including leading Accenture’s Western Region Enterprise Transformation Practice, serving as Chief Innovation Officer in Accenture’s Strategy and Business Architecture practice, leading Mercer/Oliver Wyman’s Western Region Health & Life Science practice and supporting Kaiser Foundation Health Plan & Hospitals as the Vice President responsible for transformation. An ardent supporter of interest-based, or “win/win”, approaches to problem solving, and an architect of strategic initiatives that engage key stakeholders, she is widely respected as a leader and change agent who forcefully drives performance and consistently champions options designed to leave all parties whole.
Horsfall most recently distinguished herself as a catalyst and agent for system transformation in the arena of patient safety. Working in partnership with Leslie Margolin, then President of Anthem Blue Cross, Horsfall developed the business case to support, and the implementation plan to assure the success of, “Patient Safety First…A California Partnership for Health”, the largest, most inclusive and most ambitious patient safety collaborative in the United States. In its first nine months of operation, Patient Safety First is already credited with saving more than 600 lives and $8 million through its initial focus on reducing the number of elective, non-medically necessary, early term births and eliminating SEPSIS and hospital acquired infections across the State of California.
Horsfall’s passionate commitment to the success of partnerships among hospitals, physicians, payers and community health agencies as they address matters of central importance to consumers and communities, her experience leading strategic planning and complex initiatives for large scale transformation and innovation, and her consistently disciplined and incisive market and financial analysis are vital to the success of the cutting-edge strategies of The Margolin Group and its creation of “virtually integrated” Care Innovation CorridorsSM.
Consistent with her commitment to patient safety, Horsfall has recently accepted an appointment to the Board of the Greater Los Angeles March of Dimes where her primary focus will be on supporting the Agency in improving all aspects of maternal and child health.
Horsfall earned her BA in Fine Arts from the Catholic University of America, her Masters in Business Administration from The Wharton School at The University of Pennsylvania, and her Masters in International Studies from Johns Hopkins School for Advanced International Studies.